National Accident Helpline

Please Note - The following information regarding National Accident Helpline can be time sensitive. Please ensure you have read Compare Claim Companies T&C's. When you contact National Accident Helpline, you must confirm the actual current details with them directly:

Address:

1430 Montagu Court, Kettering Parkway, Kettering, Northamptonshire, NN15 6XR

Are National Accident Helpline regulated?

Yes, their Claims Management Regulator number is CRM1437

Do National Accident Helpline charge any upfront fees when you claim?

No. They and their solicitor network work on a No Win No Fee basis when your claim is accepted

Do National Accident Helpline provide a free phone number?

Yes, 0800 numbers both on TV and on their websites

What hours are National Accident Helpline open for making a claim?

08:00-21:00 Monday to Friday

09:00-18:00 on Saturday

09:30-17:00 on Sunday (and Bank Holidays)

About National Accident Helpline

Founded in 1993, National Accident Helpline claim to be the industry’s leading personal injury claims business.

The method of claiming through National Accident Helpline is to make contact with their call centre in Kettering and they will then access your injury claim.

Once accessed, you will then be passed through to an appropriate solicitor that specialises in the specific injury claim you have.

National Accident Helpline work with a network of solicitors across the UK and claim to always find the right one for you, based on the injury you’ve received.

They do not expect you to pay for their service and this is because their solicitors work on a no win no fee basis.

You might also be pleased to hear that National Accident Helpline has a customer charter and a very obvious stance against accident cold calling.

Do National Accident Helpline advertise on Television?

Yes they do, featuring their Aardman Animations character Underdog and using the voices of Joe Pasquale and Brain Blessed. An emphasis is put on the red tape thrown at you when trying to make an accident claim and how National Accident Helpine's solicitors can help to cut through this.

Do National Accident Helpline have website information and support available?

Yes, they do. National Accident Helpline has two main websites which both hold valuable information for people looking to claim. These are both supported by ‘livechat’ enabling you to ask questions first without necessarily having to telephone their call centre.