Claims Direct

Please Note - The following information regarding Claims Direct can be time sensitive. Please ensure you have read Compare Claim Companies T&C's. When you contact Claims Direct, you must confirm the actual current details with them directly:

Address:

1st Floor, St James' House, 7 Charlotte Street, Manchester United, Kingdom, M1 4DZ

Are Claims Direct regulated?

Yes, being a trading name of Slater & Gordon solicitors, their Solicitors Regulation Authority number is 568143. Claims Direct are also a member of the Claims Standard Council

Do Claims Direct charge any upfront fees when you claim?

No. They and their network of solicitors work on a No Win No Fee basis when your claim has been accepted

Do Claims Direct provide a free phone number?

Yes, 0800 numbers both on TV and on their websites

What hours are Claims Direct open for making a claim?

08:00-20:00 Monday to Friday

09:00-17:00 on Saturday

Closed on Sunday (and Bank Holidays)

About Claims Direct

Claims Direct is a trading name Slater & Gordon (UK) LLP. Claims Direct are based in Manchester. Slater & Gordon Solicitors have over 1,200 staff and fifteen UK offices.

The method of claiming through Claims Direct is to make contact with their call centre in Manchester and they will then access your injury claim.

Once accessed, you will then be passed through to an appropriate solicitor that specialises in the specific injury claim you have. Although owned by Slater & Gordon (UK) LLP, Claims Direct also has additional panel solicitors specialising in specific accident types.

Working with a network of solicitors across the UK, Claims Direct promotes finding the right solicitor for you.

They do not expect you to pay for their service and this is because their solicitors work on a no win no fee basis, once your claim has been accepted.

You might also be pleased to hear that Claims Direct has a very visible complaints procedure.

Do Claims Direct advertise on Television?

Yes, they do. Their advert features Loretta, and the Claims Direct Band. It tells the story of a typical claimant and puts an emphasis on the fact that for many, making a claim is about more than just the money. Loretta has a band called the Claims Direct band who accompany her through the process.

Do Claims Direct have website information and support available?

Yes, they do. Claims Direct has a national website which holds valuable information for people looking to claim. This is also supported by ‘livechat’ enabling you to ask questions first without necessarily having to telephone their call centre.