Winn Solicitors customer review: Lindsey

Worst thing I ever done was to choose this company to deal with my claim!rnIn the 4 and a half year my claim has been on going I have lost count of the number of case handlers I have had most of which have made me feel like I was fighting them rather than the working for me!...I have been made to feel belittled and untrustworthy.All they seem to care about is getting you to settle for as little and as quick as possible so they can collect the massive fees there self.rnAt the beginning of my claim I was told that it had been valued and recommendations for settlement was approximately £3,500 after a lot of fighting my Own solicitors to get them to to take me seriously, point of principle and 4 and a half year later I have accepted an offer of £20,000!!!!rnAlthough I have been told it a request was made for payment ASAP 3 weeks later still no sign of any payment which is not surprising as all the way my claim I have been let down by their services rnCommunication is shocking it can take weeks of sending emails and phone calls to actually to speak to someone for an update then to be told "I am chasing it up will get back to you" you are lucky if they get back to you with in a week!...the reception staff answerin the phone are rude and disrespectful I was made to feel belittled and spoke to like a child to be honest half the time I don't think the message left for a call back was even passed on.rnrnThe whole experience dealing with wins has made a stressful situation 10times worse for me!rnI am currently looking in to going to bringing a complaint against the way I have been treat with the ombudsman as I have complained several times to wins and have got no satisfaction