Winn Solicitors customer review: Ian Venni

My Son's car was hit and written off by another 'blind' driver about a month ago. His insurers use these useless clowns to handle his case. The other party admitted fault so should have been straight forward. Oh no...... My Son's car is modified to his taste, and fully insured as such, but no one at Winns appears to give a toss about this. We have already refused the first offer as this would not allow him the funds to recreate his car. We backed this up with details of similar modified cars currently for sale as requested. Today my Son sends me another email from them stating that the first offer will not be increased because the assessor says it's fair ! Bearing in mind we are only arguing over £200, and his hire car is costing the 3rd party nearly £100 per day, it wouldn't take a lot to settle this. So I (as a nominated person by my Son) rang Winn's again to discuss only to be told that we have no choice, we have to accept this offer ! I was also told that once the cheque is sent the hire car will be collected. I told them we will not accept the cheque as we had not agreed a settlement. Again I was told they are not going to do anything else and we have no choice ! Needless to say, we will be taking this further. Seems to me they are not interested in looking after their clients interests, only claiming their fees. BE WARNED.