Claim Company Review Tag: Winn Solicitors

Please help, Winns solicitor are asking for bank statements, they say £9,000 is owed for a lease hire car, which should have been a courtesy car. Any advise. Thanks

THREATNING AND HASSLE YOU CONSTANTLY FOR BANK STATEMENTS AFTER THEY CLAIM THIRD PARTY WONT PAY FOR HIRE CAR!rnAWFUL CANT WAIT FOR MY INSURANCE TO CHANGE THIS WINN SOLICITORS ARE TERRIBLE AVOID AVOID rnCONSULTING MY OWN LEGAL TEAM TO DEAL WITH THEM TO STOP HARRASING ME.

1 star is too good for this company. If I could give a zero I would and that would be for their unprofessional conduct, scams and fraudulent practice. I wrote a review on their Google page, regarding an accident that happened in 2018 where 3rd party admitted liability. After calling my insurance with the number provided I was unaware I were speaking to Winn Solicitor (dodgy). They gave me a vehicle, knowing that I already had a courtesy vehicle on my insurance policy. However, the 3rd party disputed the cost for the vehicle I had for the duration it took for them to pay me the cost for my vehicle which was a little over a month and now Winn Solicitor have instructed court proceedings via hire company for £19,000!!!! This is extortionate. The rental cost for any car does not come to this amount!! Winn Solicitor responded on their Google page claiming that I did not cooperate which is untrue. This company run their business through deception, manipulation and fabrication. During the process of my claim with Winn Solicitor they had a lot of BAD 2 star reviews in 2018/2019 for some reason this has been bumped up to 4 star; I can guarantee if an audit was run on the company, most of the reviews would be from the staff themselves. I stressed this to the staff at the time and was reluctant to go ahead, however they persuaded and assured me that everything would be OK - this was not the case as you can see. They claimed in their response that they know the legal ombudsman are investigating, my question is then why would you send me court proceedings. The company is dodgy with a capital D!!

Very disappointed with the service received. I Had a non fault accident and rather than claiming through my car insurance and a claim going on file I was advised by my father (who had used them before) to use Winns. Big mistake! All good at first untill my insurance company contacted me to say that a claim had been logged and my no claims bonus removed ?? I called Winns to be told that they must inform them and have, then went on to tell me they have nothing to do with how my insurance company use that info.rnThis has cost me hundreds of pounds on my renewal and if i had gone through my insurance as a none fault it would have been cheaper and easier in the long run. rnThis has caused me nothing but aggravation and headache so for those who think Winns first, you may want to rethink and stay with your insurance company

A year on I am still waiting for these clowns to settle my claim , other driver admitted fault , but a year on I still waiting g for this to be settled. rnThey are con artists who don’t tell you when you initially call you are entering in to car credit hire agreement , and only advise you if this when they ask for 6 months worth of bank and credit card statements to prove you Couldn’t pay for the hire car yourself !! Apparently this is the law now . So I have had to roll over and show them all of my bank and credit statements . rnI would warn anyone NEVER around use this company. They do not tell you the full truth and they do not communicate with you , a year later I am still waiting for the claim a straightforward claim to be settled. Avoid avoid avoid Winn’s.

A year on I am still waiting for these clowns to settle my claim , other driver admitted fault , but a year on I still waiting g for this to be settled. rnThey are con artists who don’t tell you when you initially call you are entering in to car credit hire agreement , and only advise you if this when they ask for 6 months worth of bank and credit card statements to prove you Couldn’t pay for the hire car yourself !! Apparently this is the law now . So I have had to roll over and show them all of my bank and credit statements . rnI would warn anyone NEVER around use this company. They do not tell you the full truth and they do not communicate with you , a year later I am still waiting for the claim a straightforward claim to be settled. Avoid avoid avoid Winn’s.

Where do I begin with this poorly ran company? Iv'e been awaiting my claim for just over 1.5 years and I am yet to hear anything. The company seem to be incapable of keeping you in the loop every once in a while and the only way to get some sort of acknowledgment seems to be screaming at them down the phone? What confuises me the most is how this company have been able to continue to do this for so long and still keep their head above water. This was probably the wprst mistake I've ever made and I wish that others read this before deciding where to go. This company and somehow entitle to 25% of my claim and for what? Causing more stress to me than ever before? Not to mention the "physiotherapist" that I've paid £600 for who merely poked and prodded me and then said I was fine when I clearly struggle with even moving my neck to this day. I honestly pity anyone that works here or deals with these shocking services... No doubt in 2 years I'll still be here waiting for some acknowledgement. DO NOT USE THESE GUYS!

Agreed settlement figure in January it’s no August no sign of payment, crooks!!

Beyond incompetant. Every single step of the process has been an absolutely gargantuan task for them to complete. 2.5 years into a simple rear end claim, in which the other driver admitted fault immediately and it's still nowhere near complete, despite being "just a few weeks away" from being complete for the last year. I very much doubt my case will be won, especially given that between February this year and now (August) I have spoken to my claim handler exactly once, despite calling her direct line a great number of times. They couldn't convince a snowman to melt in the desert and are beyond useless. Their general level of professionalism is astoundingly low, bordering on non-existant and I am of the opinion that their right to practice should be revoked based on sheer incompetancy alone. Avoid like the plague.

2 years into a simple rear-end write off (other driver admitted liability there and then) and still we seem to be struggling with a simple claim. If you didn't use care hire companies and storage that cost way above the odds this would have been sorted a long time ago. Perhaps if you hadn't had your wages paid for a couple of months you'd move a bit faster

Worst thing I ever done was to choose this company to deal with my claim!rnIn the 4 and a half year my claim has been on going I have lost count of the number of case handlers I have had most of which have made me feel like I was fighting them rather than the working for me!...I have been made to feel belittled and untrustworthy.All they seem to care about is getting you to settle for as little and as quick as possible so they can collect the massive fees there self.rnAt the beginning of my claim I was told that it had been valued and recommendations for settlement was approximately £3,500 after a lot of fighting my Own solicitors to get them to to take me seriously, point of principle and 4 and a half year later I have accepted an offer of £20,000!!!!rnAlthough I have been told it a request was made for payment ASAP 3 weeks later still no sign of any payment which is not surprising as all the way my claim I have been let down by their services rnCommunication is shocking it can take weeks of sending emails and phone calls to actually to speak to someone for an update then to be told "I am chasing it up will get back to you" you are lucky if they get back to you with in a week!...the reception staff answerin the phone are rude and disrespectful I was made to feel belittled and spoke to like a child to be honest half the time I don't think the message left for a call back was even passed on.rnrnThe whole experience dealing with wins has made a stressful situation 10times worse for me!rnI am currently looking in to going to bringing a complaint against the way I have been treat with the ombudsman as I have complained several times to wins and have got no satisfaction

Not a great experience and they are too slow on progress also had trainee on my claim - they're taking 25% of your compensation (never mentioned this until first offer came in) based on my medical report I'm at £700 loss. rnrnThen they tell you they need to claim other costs (eg hire car, car repair and physio) which can take up to a further 35 days. This should have been done all together :-( and also mention they're requesting a cheque for the money that I am owed and that's monthly as insurers don't do it more than once a month and not sure when they do it.rnrnSTAY CLEAR OF THESE CLOWNS!!!

Case reference SD707781rnrnAvoid, this company for your own self worth. rnrnThey don't call, constantly on hold never ever get anything sorted. rnrnThey have messed me around and takes no responsibility is any of there mistakes, and promise to sort things out and call you back.. you will hear nothing.rnrnDon't waste your time like I am in writing this review.rnrnAVOID AVOID AVOID AVOID AVOID AVOID AVOID!!!!!!!!!!!!!!!!

God awful company! They are trying to bully me into taking a below average offer my car! They have also moved my car to a salvage yard without my permission and without paying me for the car! They refuse to let me speak when they call me. They tell me I have to accept the offer (which I then told them I wouldn't as I had proved my car is worth more) they never contact me to let me know what's happening, I always have to contact them!

has anybody had a settlement that actually matched their advertised website figures?....Currently have a claim ongoing and the figures don't match up. Up to now communication has been terrible...

My lease car company use their services to deal with accidents. I am finding the process a complete nightmare. Rude staff, no updates and regular threatening requests to complete forms or agree to conditions or I will have to pay. All this for a tiny accident where someone bumped into me while I was stationary. I am contacting the ombudsman due to their refusal to keep me updated or provide information.

Been dealing with these people for 18 months . I have had different claim handlers and they never update you with progress. Always have to chase and when you get a reply it's normally a rude response or they come across as if they just can't be bothered. I am now going to court and I am dreading it, if the lawyer is as incompetent as the staff dealing with my claim I have had it I think . Don't bother go elsewhere

This company is a joke! Feb 2015 my partner was driving my car and involved in and accident. They have paid out on whip lash for my partner as the other side admitted liability yet over a year on and I'm getting took to court for the hire car?? They have taken bank statement from months before and after the accident and now I have to justify why I needed a hire car and why I couldn't just use my savings!! Honestly where is the sense so now I'm just waiting for winns to come back and tell me that I owe them money back!! DO NOT USE staff never get back to you and the only time you will get an update is if you contact them! Ridiculous!!

Same here nearly 8 months no further forward now saying my partner has to go to court as third party admitted it was there fault but won't pay out . Winns about as much use as a chocolate fire guard the only reason I'm giving a 1 is you can't give a 0 ????

Have to ring / enquire what is happening constantly for update. I understand third parties are involved they could better manage expectations and keep client much better informed on a more regular basis without constant prompting and excuses.rnrnOverall experience has been a nightmare and its still not sorted 9 months after accident. There are areas of service that are ok but overall these are forgotten with the stress and incompetence I only hope this whole experience is finally sorted quickly and I never have to again go through this.rnSomeone crashed in to the back of me 9 months ago and this is still on going. Never get a update always have to call which I am no longer doing. When communicating with the trainee solicitors who is handling my case I get asked the same questions over and over again even after emailing and numerous conversations, I find her incredible rude but as I want this sorted ASAP I don't even bother with her, I've asked her so many times to update me through out progress but it seems too much for her or if I'm asking her for something that's out of her job description. All I want is for this is to be over with more stress than it's worth!! Thought using winns was to take this away from me; Obviously not! rnAvoid at all cost!!! & sanity!

My Son's car was hit and written off by another 'blind' driver about a month ago. His insurers use these useless clowns to handle his case. The other party admitted fault so should have been straight forward. Oh no...... My Son's car is modified to his taste, and fully insured as such, but no one at Winns appears to give a toss about this. We have already refused the first offer as this would not allow him the funds to recreate his car. We backed this up with details of similar modified cars currently for sale as requested. Today my Son sends me another email from them stating that the first offer will not be increased because the assessor says it's fair ! Bearing in mind we are only arguing over £200, and his hire car is costing the 3rd party nearly £100 per day, it wouldn't take a lot to settle this. So I (as a nominated person by my Son) rang Winn's again to discuss only to be told that we have no choice, we have to accept this offer ! I was also told that once the cheque is sent the hire car will be collected. I told them we will not accept the cheque as we had not agreed a settlement. Again I was told they are not going to do anything else and we have no choice ! Needless to say, we will be taking this further. Seems to me they are not interested in looking after their clients interests, only claiming their fees. BE WARNED.

Been commoditisedrnrnStarted of ok been nearly a year now having to issue court proceedings because the other party arnt paying and I'm blaming winns and there fees . winns own on hire on medical and they even told me i needed to talk to a shrink i was hit by a drink driver doing 60 in a 30 Zone I didn't ask for physio or a shrink and if I had of known they were going to charge the other party £90 per day for 7 weeks for a hire car i would of stuck with my own insurance company winns dont care about you they care about milking the system for what they can get the traffic police said i was very lucky because I was in a safe new vw golf or I might of been killed but winns rekon I'm only worth £1500 for my self and £10,000 for them and the rest oh yes and missed a call of the shrink and there deducting £60 and £60 each for physio appointments i didn't no had been made for me I was misled and feel used by this company and I am seeking legal advice on this because it's not right that they are allowed to make so much in fees out of other peoples misfortune bit of advice stick with your own insurance company and reading some of the reviews i wouldn't be surprised if winns haven't got some ghosts that write daily on other forums because if my experience is any thing to go by I find some of them astonishing

I agree with Mr John, I also used this firm but found them to be rude and unhelpful , and also misguided they more or less told me to settle or they were not prepared to help any further unless I put my hand in my pocket to pay for more clinical evidence, consider myself hard done by .rnI have since been informed I could have got a better settlement, to late now.

Absolutely awful company. Had to do their job myself in the end and got further in one phone call then they have in over a month. Even one of the companies they use said how bad they were. They don't care about their clients

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Case reference SD707781 Avoid, this company for your own self worth. They don't call, constantly on hold never ever get anything sorted. They have messed me around and takes no responsibility is any of there mistakes, and promise to sort things out and call you back.. you will hear nothing. Don't waste your time like I am in writing this review. AVOID AVOID AVOID AVOID AVOID AVOID AVOID!!!!!!!!!!!!!!!!