PPIClaimback customer review: Chris

Started off well but appear to be no more than an administrator. Fine if banks roll over easy but I experienced a rejection from one bank (Halifax) and this company closed the file without any contact even though they had the loan paperwork sent by me which clearly stated there was PPI. After numerous phone calls of arguing with PPI Claimback/Investor Compensation that there was PPI on they eventually pushed the bank who then admitted there was PPI due. No discount on their expensive fee 30% + VAT even after many phone calls to complain, non customer facing complaints department, refusal for a senior manager to be made available to speak to even after over 10 requests. This wasn't the only case where no pursuit of the banks were done & no communication to inform me they had closed the case. On top of all this their percentage fee is based on the gross amount you get from the bank not the actual amount you receive after tax, in essence you are paying a percentage on part of the money you don't even receive. A complete and utter disgrace of a company - cowboys spring to mind! Be warned, use this company at your peril!!!!!!!!!!!!!!