Claim Company Review Category: PPI Claims Companies

Aug
19
2020
Keep well clear they pass accounts onto Debt Companies without notifying customers

Mar
29
2019
Horrible company stay clear like vultures think never getting fees keep hounding people

Jan
10
2019
AVOID!! Cannot give a ZERO STAR RATING!! Uuseless, they are not interested in the customer, just the money they can recover from you, even when they have done nothing for you!

Dec
19
2018
We went with abc claims and they messed up the claim even though we had ppi. Not very good service the staff were rude.

Dec
05
2018
I received about £8000 after roughly one month. Very pleasant and professional staff - they made the whole process easy for me. Barclays told me I didn't have PPI but PPI Claimback managed to get me a refund. Highly recommended.

Dec
05
2018
Nice People and easy to use service.

Dec
04
2018
I got approx. £15,000 back with these guys they were professional and very helpful.

Dec
04
2018
Great Service and a fast turn around on my claim. I would recommend to all.

Aug
10
2018
Horrible company who target vulnerable people. Avoid.

Aug
03
2018
Absolutely useless - they only have a limited number of providers they will make claims against - spent a long time completing forms and talking to an agent - was then called by another agent who did not have the previous information - you cannot recommend incompetence!

Apr
18
2018
Contacted Gladstone Brooks received a phone call from them asking for details the person I was talking to had a poor understand of English. I had to spell out every letter and he still got it wrong. Don't expect to hear from them he got my address wrong there was to much background noise from other callers. Very unprofessional conduct.

Aug
11
2017
Not at all impressed with this company, it has been impossible to log into their client portal , they keep sending endless letters asking for more information but after they have been informed , yet more letters requesting further information , not worth the hassle.

Mar
16
2017
I contacted GB possibly last September, i'm so not impressed, I just keep receiving endless paperwork which I complete and send back, to then be told they are awaiting authority forms, which I complete and still nothing happens, I know I have paid PPI so this is really frustrating, telephoned again today to again be told we are awaiting authority forms and will send out again ........ frustrating !!!

Nov
01
2016
They got all my personal details wrong after the initial contact , told them not to bother as did not inspire any confidence whatsoever ...still looking for a decent ppi claim company

Aug
11
2016
Down right disgusting. Not heard from for ages, then out of the blue hear from them. I have multiple claims with them. I can prove these, all info supplied to them. Yet took no action simply because the credit card company wrote back to them saying ' no records'. End up doing there jobs for them.

Aug
26
2015
It is almost two and a half years since Premier Claims started dealing with my claim. I found them really helpful, they answered all my questions and they have just won my claim for me so I am delighted

Jul
20
2015
Contacted this company then was told a pack would be sent out,well nearly 2 months later still waiting. There has been constant phone calls both to my mobile and house phone and text's from them even though I have said I nolonger wish to continue with this company. These people do not stop hassling. Would not recommend them at all

Mar
04
2015
It has now been 2.5yrs for one single claim I also keep getting phone calls saying it's six wks to go then 10 then 12 and told it's gonna take longer not sure how long. When I call to ask after these dates are up I'm told I was never told that and being quite adamant about it saying I'm not being true basically saying I'm making up n trying to get me off the phone as quick as possible Find them rude Would never recommend them to anyone

Feb
04
2015
They worked for me to get my ppi however after I got a very suspect offer for the banks they would not follow it up they just wanted there cut .so who to trust banks or money boomerang of maybe both think twice before you approach them

Jan
20
2015
The service was very straight forward and the staff members who I spoke to were very polite and professional. PPI Claimback did win me a few cases which have to say I was very pleased with. As for the fees, I can almost swallow the 30% + VAT, but for the life of me cannot understand why I am being charged for the gross amount and not actual amount awarded to me from the banks. Hence why only 3 stars.

Jan
13
2015
Started off well but appear to be no more than an administrator. Fine if banks roll over easy but I experienced a rejection from one bank (Halifax) and this company closed the file without any contact even though they had the loan paperwork sent by me which clearly stated there was PPI. After numerous phone calls of arguing with PPI Claimback/Investor Compensation that there was PPI on they eventually pushed the bank who then admitted there was PPI due. No discount on their expensive fee 30% + VAT even after many phone calls to complain, non customer facing complaints department, refusal for a senior manager to be made available to speak to even after over 10 requests. This wasn't the only case where no pursuit of the banks were done & no communication to inform me they had closed the case. On top of all this their percentage fee is based on the gross amount you get from the bank not the actual amount you receive after tax, in essence you are paying a percentage on part of the money you don't even receive. A complete and utter disgrace of a company - cowboys spring to mind! Be warned, use this company at your peril!!!!!!!!!!!!!!

Aug
21
2014
Great company to deal with,very thorough and professional,would definitely recommend to others.

Apr
05
2014
I would not recommend this company at all, i started my claim in July 2012,it took them 13 MONTHS to tell me i didnt have PPI, my first lot of paperwork was lost i found the service poor i was constantly having to ring to see how claim was progressing, in August 2013 i telephoned again to be told over the phone i didnt have PPI....i did actually think i would receive a follow up letter in the post to confirm this...a common courtesy one would expect and the case is now closed, to date 2014 i am still waiting. I have actually started my own PPi, in which i have 2 claims, and i dont have to pay the 25% which this company charges, so more money for me...Very POOR SERVICE.

Mar
11
2014
beware and be sure of what you are signing up for. if you recieved less than £720 back and pay tax they will want back more than half of what you recieve!! they want half of the offer NOT half of the actual money. some companies will also refuse to deal with them so all paperwork comes to you which you have to forward on etc

Mrs Slevin of Edinburgh who received £10,000 said; “ABC were very helpful with a claim that I had with the Royal Bank of Scotland. In fact we received back a lot more than we thought to expect. ABC kept in touch throughout the process following on from our initial meeting and we were kept informed all the way through.”

Mr G of Kingston upon Hull who received £10,000 said;rnrn“I was very pleased. I’d actually been to my bank myself but had been told in writing that I wasn’t entitled to make a claim. At that point I might have walked away but when I got in touch with ABC one of their consultants reviewed my paperwork.rnrn“I didn’t have all the information but there was enough for ABC to work with and I actually made a couple of successful claims totalling to £10,000.”rn

Read what our ABC Claims Management customers say: Mr and Mrs Whitby from Cleethorpes who received £24,000 said, ‘We knew that we’d shredded all our paperwork about three years ago, so we knew we didn’t have any paperwork and we thought we’d always been a bit savvy about not taking PPI on. It turned out in the end that it was through ownership of caravans and motorhomes. It was a bit of a shock.’ ‘We’ve been telling people to look into it and we’ve given ABC’s number out. We’ve recommended ABC because I think it gees people up to do something. When you know you have an appointment made and somebody is coming to the house it’s different than just filling a form in. It was the personal touch. I know that you have to pay a percentage if you use a claims management company but, to me, it was money we wouldn’t have had any way.’

Aug
22
2013
A very poor service after no correspondence for 12 weeks I contacted them to be told we should of wrote & told you we don't deal with he bank British credit trust. I'm now having to start this process again!!

Apr
20
2012
Sorted out my claim better than I would have done. Had to pay a fee for them but got peace of mind that they know what they are doing. Going to do my neighbours now!!!

Mar
10
2012
Got there in the end. Thanks guys.....

Mar
10
2012
All fairly straightforward. I would recommend contacting ppiclaimback and finding out if you have a claim.