Claim Company Review Tag: Irwin Mitchell Solicitors

I will never use or tell anyone else to use Irwin Mitchell they forced me to Settle even though I wanted to go court all they want is to get paid, and pay themselves well they did, there very sneaky and like you to think there on your side but there not, my advice for anyone thinking of using them is don’t Iv got a family friend and some of the advice I was offered was not good I had no idea either.

NOT A GOOD COMPANY AT ALL VERY DISAPPOINTED

This company is not as helpful as I thought I wish I could change I had a accident 3 years ago I ring every week to see if ther is any progress and they tell me a load of rubbish I have signed all the settlement papers and they said the outher side have sent the rong payment I don’t understand how this can be this was 4 weeks ago and Iam still waiting they dnt call u to inform u about your claim u haff to ring or email them this company is a JOKE :(

I got ran over 3 years ago and I have signs the settlement which was 7 weeks ago and Iam still waiting this is not good at all they said the payment the received was wrong this was 3 weeks ago and Iam still waiting :(

Do not use this company they do not care in the slightest - there advert is a joke making out they are so personal and caring they have no fight in them and no intention of fighting your corner - wish I had never used them - stay away they will only make your problem much more stressful than you can even imagine with there lack of empathy. - I would give them NO stars if it allowed - massive huge con.

Hi Tony .As you anticipated Irwin Mitchell cannot locate a copy of the previous UNUM document.can you search one out and I will come up and meet you next week and box this off. Andy UK Case Managent Ltd. Poor poor service . Not professional at all Irwin Mitchell Newcastle.

Do not use IM for personal injuryclaim.They will never get to know you or your case. only interested in billable hours.partner put her name on my case but knew nothing about my case.IM newcastle can not even retain staff as all dealing with my case have left. IM will sent case managers specialists to your house to convince you need a finical deputy. another branch of IM they will pay themselves from intrim payments sound familiar.when i raised a complaint i was told by IM partner i would not be charged for time spent dealing with complaint. now IM partner will not return my calls i get diverted to diffrent people and get charged for repeating my complaint.

My case is till in process atm. I was in the car crash as passenger. Their communication is non existing. They give you no advice on any medical help you could get. If I could cancel and take my claim somewhere else I would. Avoid them!!!!

Best advice: go to IH, solicitors, Leeds - altruistic, brilliant, caring, debonair, economical, fair, generous, honest, independent, just, etc. (Sorry, Mark - you're a friend, not your fault.)

My knee replacement prosthesis snapped because of a manufacturing fault. When claiming against the global prosthetic manufacturer, my legal representatives, Irwin Mitchell (IM) appeared to have poor settlement strategies - especially for general damages. Irwin Mitchell litigation cases are handled by para-legals with a law degree, who are paid through an incentive/commission scheme. They have no real interest in you as an individual. You are merely a ‘case’. They are only interested in high volume, easy out-of-Court settlements, , where the company’s fees are paid and the para-legal representatives have their commission, thus resulting in lower settlement outcomes. During what could be called ‘soft’ negotiations with the Defence, clients are always at ‘arm’s length’ at the end of a phone and not privy to negotiations - just the end offer. I felt pressurised by the para-legal’s recommendation to accept the Defence’s sole offer during a mobile phone conversation, because “…the Defence team has to catch a train.” Really? To that end, on a ‘no win, no fee’ basis, it appeared that Irwin Mitchell was mainly interested in covering their own costs. Para-legals are not incentivised in gaining the maximum settlement for their clients, as would a qualified lawyer. As with other companies, Irwin Mitchell should publish the Judicial College Guidelines for Personal Injury Awards. Prior to the settlement meeting, I was given a figure of a possible offer. I was then asked by my IM para-legal, “What is the lowest sum you would accept?” Of course, that gave Irwin Mitchell a sum they didn’t need to exceed in negotiation. Very soft and very lazy. In every respect, the lower than expected settlement offer was as a result of my lack of knowledge, rather than legal negotiating excellence on the part of Irwin Mitchell. There is a lack of transparency and extremely poor management of client expectations. i.e., despite a client ‘winning’ their case, there is no prior advice to the effect, that the client ALWAYS pay their own legal costs - important when the fees may well exceed 60% of the eventual award. As such, this will have an immense impact on how much money the client will eventually receive. As far as the ‘convenience and care’ of a client is concerned, although Irwin Mitchell have a London office, my case was handled by the Sheffield office. Subsequently, I had to travel from London to Leeds to see an IM-appointed specialist - at my own cost, which will not be reimbursed. I haven’t signed either a Form of Authority agreeing to a settlement or a Non-Disclosure document agreeing not to disclose the name of the prosthetic manufacturer. Although, over the 2 year period of my case, the Irwin Mitchell representative was extremely courteous, it would be reassuring to feel that, in final negotiations, I am represented by a reputable company that have the interests of their client at heart, rather than a speedy, fee-controlled resolution that tarnishes the name of ‘no win, no fee’ solicitors.

Irwin Mitchell work in conjunction with Arc (Ageas Insurers as used by Tesco) avoid at all costs as Arc rules above customers. One star rating as it wouldn't accept no stars

Has a car accident that wasnt my fault was doing a turn in the road a car came into my road faster than speed limit. Nd got wedge between my car and the curb. However irwin Mitchell have now said I have to accept 50/50 or pay for itmmyself as the other driver is telling a different story. Very upsetting for me I qas 27 weeks pregnant at the time nd my daughter was born 3weeks early I nearly lost her twice. Im expecting again nd the case is still goin on they seem to misplace paperwork so I have to keep resending it. Even the medical examiner they use got many things wrong. Im still waiting on the correct details to be shown to me but they have advised that all depends on the other driver excepting 50/50 . Really distressing as I feel im being punishef for being the victim.

I bought legal cover as part of my home insurance and had a problem with a trader who worked on my house, costing me lots of extra money. Irwinmitchell Solicitors bought my claim from my home insurance company. 6 months ago I provided all the information about my problem to them. I have since sent it to them another 4 times, even recorded delivery. Irwinmitchell are still sending me letters asking for the SAME information that I have already provided. I would never use or recommend these Solicitors to anyone. Very very disappointed and still out of pocket by loads.