Gladstone Brookes customer review: Yvonne Ruczkowski

I contacted GB possibly last September, i'm so not impressed, I just keep receiving endless paperwork which I complete and send back, to then be told they are awaiting authority forms, which I complete and still nothing happens, I know I have paid PPI so this is really frustrating, telephoned again today to again be told we are awaiting authority forms and will send out again ........ frustrating !!!