Claim Company Review Tag: CCS Review

These thieves took £1000 from me and didn't help me one bit. Tried to pass me on to another thief for more money. Paid by debit card. Sent them a letter and a letter to Natwest and was paid back in full from the bank within 2 weeks. It was due to chargeback, it worked for me. See Martin Lewis site. Services not supplied now or the future, Good luck

Do not give these people any cash up front .I did and am still waiting for a reply 18 months later.rnInvest in a can of petrol.

Is there anything good to say about this company, been waitiing ages for a reply. Rang to enquire got a very rude man not keen to help me !!!

This firm has gone bust passing it's clients on to another claim firm who say they are not liable for any dept's from ccs how do they keep getting away with it

I got my cheque!!!!!! it bounced, been told to represent again, but I'm not holding my breath, watch this space I will let you all know how I go on

They phoned me in November and fleeced me £3k supposedly for solicitors fees.Was told it would only take 60 - 90 days madimum - 8 months on have had to chase them constantly and all I have had is a letter from their auditors saying I may have a claim on the mortgage! Now cost me 8 months interest on credit cards that they took the £3k from! Watch out for these people!! Told me I had a claim for over £25k haha

Jackie, Try 08432891273, not that it will do you much good, head man is Jason Lee. I am normally a patient person but my patience have been exhausted with this company. I think the only option left is to involve the police. DO NOT TOUCH EITH EVEN THE LONGEST OF BARGEPOLES. Con artists in the first degree

total scammers, took £750 from me to clear a credit card and has put me further into debt. never heard from them since. never answered phone,just kept ringing, and now number no l;onger exists.

DO NO GO ANYWHERE NEAR THIS COMPANY!!! They are really fast at taking your money and really slow at giving it back if not successful. I have been waiting for 5 months for my money back with loads of false promises that it will be posted in next week, next week comes and goes!!!. I just about had enough today and have phoned twice, the second time got a really snotty customer service advisor who all but put the phone down on me. If I don't get a satisfactory outcome I am going to name and shame on TV's Watchdog. Don't touch with a bargepole.

You can win. Today I had recieved letter from Card center. Read terms & cond. call to your credit card office and tell them you want to do claim ask about "under section 75". It's works.

I tried to claim in September 2012.rnLike everyone else, I have had plenty of paperwork to fill in but have recieved nothing back!

The company called CCS Review no longer exists, websites etc gone from the web....... However, Go to Credit Clear Services 08448 845 123 www.creditclearservices.co.uk , I panicked this morning making several calls with no response to CCS Review.... called the above Credit clear services and some joy, they had my case on file confirming they received some paperwork I returned 2 weeks ago, on going so watch this space.... if I get any joy I will let you know.....

I was in same situation as everyone of you. I managed to resolve it as I paid using my credit card, who has help me get back the fees I had paid. If you have paid with your Credit Card and you need to ask them dispute the payments and than once they looked at the documentation and correspondence between myself and CCS they agreed that CCS has breached their own agreement, so I was told to send e-mail demanding refund, CCS did not respond to my e-mail, so after 15 days Credit Card company has reclaim my money and given them 28 days to appeal. It looks good so far....

Sorry to be the 1 who tells you all this but we also have been coined by this company. I have just been doing some research into this company and have discovered that they stopped trading in November last year because they havebeen taken to court. Mainly for ripping people like us off. Iv found that a company called credit clear services have been give my claim so they are now looking intot his now but there might not be a claim like ccs told us there was.

I also payed this company 1500 in August.I eventually got an answer and the man said that the audit was completed and I would receive it in the post within 5 days.Guess what I am still waiting I cant believe I have been scammed and most probz never get my 1500 back or the 15000 for the mis sold mortgage

I put a claim in last year and you said it would take 90 days and I have heard nothing

Like many of the posts here I believed the patter and parted with £495+20%VAT in March last year and have had no contact from this company since November last year. I now see they have folded and I am trying to get my money back through my credit card company...usual warning story..get rich quick dreams offered are exactly that and expensive too !!

oh my god i have just paid them £1990 over the phone im sick with worry now as i wont be able to repay that ever this is going to break us and now make us homeless i wish id seen this before agreeing to them taking money of my credit card which ive never even used up until yesterday im sick with worry now

I got a cold call from claim credit service feb 2013. I was told i had been missold my morgage and could possibly claim £7620, i was told the no win no fee was to be payed upfront £495 plus 10% plus vat that came to £1,508.40p I payed by credit card. if i didnt have a claim i would get my money back. I payed over the phone so have no proof of any contract. i got numerous letters saying it takes 40 days for this and we are waiting for a reply from my morgage holder. then got letters from credit clear service saying claim credit service were winding down so they were dealing with my claim, but pay more money £99 plus £10. I phoned and asked where is my original money what have i payed for, they said i would have fight for that myself and find out who the administrators were. I went citizens advise bureau who told me to contact consumer service, they told me claim credit service had moved address.I phoned directory enquiries for a number which was not registerd. phoned back got told to get in touch with ministry of justice. they told me to write to credit clear for proof of a contract. so i have wrote to 3 addresses.I need to know if claim credit service have stopped trading and if they have i need to know who the administrators are to get answers what to do next. the credit card company want a copy of a contract?terms and conditions?review summaries?copy of payment, i am trying to trace that. number of claims. and confirmation of each claim. i hope i get my money back but maybe not. all i can say is do not give large amounts of money upfront what you can,t afford. I am now paying off a credit card bill and got nothing for it. skint!

CCS good sales patter - very fast - no win no fee, nothing to lose, fees and commission deductable from claim settlement -RUBBISH. At no point did they clearly tell me that they would charge my credit card £1571.00 immediately based on a speculative claim valuation that may or may not exist. Now trying to get money back. Ministry of Justice helpful. If the mis-selling claim was valid they'd be welcome to their fees from the compensation. Why try to con your customers? Why tell the customer you'd ring back? Why try to wriggle out of it once you get caught. I've mean who do they think is going to pay the interest?rnrnIF ANYONE IS THINKING OF USING THIS COMPANY DON'T GIVE THEM YOUR CREDIT CARD DETAILS.

According to the MOJ website:rnrnrnCredit Clear Services Ltd is being investigated by the Claims Management Regulator under regulation 35 of The Compensation (Claims Management Services) Regulations 2006rnrnClaim Credit Services Limited is being investigated by the Claims Management Regulator under regulation 35 of The Compensation (Claims Management Services) Regulations 2006

I have now disputed the fees taken from credit card and I have been contact with my credit card company and they have advise me sent an e-mail asking for full refund. So those who paid by Credit card you need to take it up with your Credit Card company who will help you with it.

So glad I read the reviews! I was cold called yesterday & told that once the claim went ahead I would have a charge of £948 on my credit card which would be reimbursed when I received my mortgage claim reward. I will not be going ahead!

I am very pleased with my result from ccs. I got contacted by them a few months ago and have had my compo of 16,780 back from the mis selling of my mortgage. and also over 5,000 pound classed as unenforceable on my cards which I am very pleased with. I am delighted to say that it was extreamly easy and fuss free as they did all the work.i have also recomended them to my friends and family and one friend is currently going through the uca service they offer.

Thankyou G. Staples for telling me that ur cheque got cleared. I am very pleased for you. I still have not heared from them as it was Christmas and they were closed. I will ring them once they reopen. Please pray for me that I get my money back. I have already got a dispute open with my credit card. PLEASE BE AWARE.

I too have have trouble retrieving my money after cancelling the proposed financial review. After being told I would have the money in my bank account by 5th December I am still waiting for a cheque that was apparently posted several weeks ago. I am now not having emails or calls acknowledged. I do not think this a professional or honest company and I would not recommend anyone get involved with this company. I am incredibly disappointed in myself for getting sucked in by the cold call I received in November.

hannah. I too got involved with them in November and have just had a cheque that cleared today! You need to be very firm and persistent with this company to get your money back. I was phoning them daily and was told on 3 occasions the cheque was in the post before it eventually was! Also open a dispute with your credit card company ASAP

Michael and melanie please let me know the outcome as I am very worried. Thankyou.

please please be aware of this company, I am having the same problem and am very hurt at the moment. They rang me up on the 18th of November 2013 and start talking to me about this miss selling mortgage and how they can help to get me compensation of 18000 pounds. I did think it was too good to be true, and I even said this to them, but they were just very clever in what they were doing. I somehow got into their talk and gave them all my mortgage details and then he asked me for my credit card number, and that they could help me clear the outstanding balance. m&s(my credit card) been charging me extra interest. over the time I been with them. I don't still know how this all happened but I gave them all my credit card details and also signed this electronic email, Three different people spoke to me in all this process, They said to me that they were not going to charge me its a good news, and that they will deduct 15% once the compensation is paid out. I was very happy at that point, they all sounded very professional and nice people but really it was not the true, they lied to me. I had a very busy evening that day and did not really have time to think what I did. My husband was abroad as his father was very ill. Luckily I .did not mention anything to him when he rang, as I wanted to surprise him. However that night when I went to bed I reaiised what I had done, My heart skipped a beat I quickly got up and phoned my credit card company. I could not believe my ears when they said that my account has already been debited with £2342. I cannot explain how I felt at that time. they could not stop the payment as it was pending. The next morning I rang them up to cancel it. They asked me the reason and I said cause you never mentioned that you were going to charge me, (I think its the same lady with two different names Lisa and laura) She said no we did tell you. let me go and listen to the recording and she came back and said yes we did mention it and you agreed. I said no one would agree to pay this large amount upfront, and I said whatever I want to cancel and am not interested and want my money back. She said we have to send you a cheque, and could not put the refund on to your card. They said I will receive my cheque on the 12th of December. I was not happy to accept that as i wanted the refund before my husband arrived back, but she kept on saying sorry that is our company policy and our company is very busy. She promised that they are not a fraud company and it will be processed on that date. She sent me an email that they will send me a cheque. On the 10th of December I rang to find out about my cheque, guess what the answer was? oh we are very sorry under unforeseen circumstances we are unable to process your cheque and that it will be processed next week on the 19th. She also confirmed that in writing by email. Today is the 18th and I rang them up spoke to one of the girls who first said laura (lisa) is on her break and will call me at 3:30, at 3:30 there was no phone call so I rang the same girl answered and said can I help, I asked her about my refund she said yes sure your cheque will leave here tomorrow and get to you by Friday or Saturday, by recorded delivery. I asked her to confirm that in writing, so she answered oh let me confirm it and I will send you an email before 6:30 today. I received no email at 6:15, so I rang and the answer machine was on sorry we are closed. I will keep you up to date on this as I do not want any one to go through this and make the same mistake as me. I have many sleepless nights i do not know what is the outcome to this. My credit card company are very supportive and very helpful. Take care and please be aware and alert at all times.

As a victim of this company and still waiting for my money to be refunded, despite several promises, I just wondered why you seem to have removed several poor reviews about this company. If anyone sees this review before its removed again - please please don't get involved with them

PLEASE do not use STAFF/EMPLOYEE names when leaving a review. Thank you - from the Compare Claim Companies team

I am having exactly the same problems - I was told that a 'background charge' would be put on my credit card and the next day realised they had charged 2400 to my card. I rang up to cancel and was put under considerable pressure not too. I have in writing that I would recieve a cheque on 14th November and I do not have one. I couldn''t get in touch with them so I left a message via a contact form under an assumed name and guess what - they called straight away! Then said they would ring me back as accounts were busy - no call back! I will b taking this matter up with the Ministry of Justice

I was first contacted by phone by CCS Review on the 17th of October in regard to miss selling of mortgage products. I talked to a member of staff and listened to the details of the CCS claims process and agreed to echo signed a document allowing for what I believed to be a payment of the £495 for the claims pack to be sent out. However at total of £3212 was taken from my credit card account. So along with the fee for the claims pack, they had also taken a 10% estimated settlement fee which I had not agreed to as I had not even received the Claims pack at this point which both myself and my wife needed to sign before anything could happen. After I got the claims pack I decided to cancel and on the 21st of October after calling CCS a number of times I finally got through to talk to member of staff at 4:03pm in regard to the £3212 that had been taken from my credit card account and asked them to cancel the agreement (as it was within the 14 days cancellation period) and refund my payment in full as I had decided not to pursue the claim. I disputed that what he had done went against CCSs own procedure according to online statements. My wife also refused to sign too. The member of staff then said he would be more than happy to do this and assured me a cheque for a full £3212 refund was being sent immediately. Over two weeks has now gone by and I have still not received a cheque. I have tried to call over the past couple of days and have had no reply to answer phone messages I have left or emails I have sent. I am very unhappy and angry about this situation and will do everything in my power to get back what I am owed if this situation is not resolved immediately. This company cannot be trusted in my experience.